Vodacom awards 2 new contracts with account suspension!

I have been with Vodacom for an extremely long time. Had many contracts paid by Debit order. Recently I bought a new tablet on contract. No problem. I try to close a second account - told me it is cheaper to keep the account than go for Pay as you Go. Of course I ended up with another contract.

Now my complaint is. After so many years and 2 new contracts I get awarded by suspending my service because of a non payment which no one can tell me when it occurred. Never was I notified of the non payment, not by SMS or email requesting payment. I wasn't opening statements because there was no changes for a very long time. I am extremely mad!!!!!!!