1 reviews | Active since Dec 2012
Vodacom/Autopage data
<p>After seeing the amount of negative reviews hope my compaint will be answered. Woke up this morning with a R7200.00 amount going of my bank account.This is a Autopage account taken over by Vodacom this April .This 2GB contract was taken out for R99 in 2012 and the debit has been R115 every month consistently for 4 years and i have on occasions used the whole 2 GB and this is my complaint , that when i was with Autopage and my 2GB was finished then my data was finished and i received notice that my data had run out .Vodacom says that i have an open contract but this was not the case with Autopage and i have never signed a contract with Vodacom.I need a reversal of this debit excluding my normal subscription . Suspiciously this happens now after i gave notice in October for cancellation of my contract due to Wifi installation last month and now my data. I will keep all posted of response</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
