SJ
Selna J

1 reviews | Active since Mar 2014

29 May 2018, 12:12

Vodacom automatically subscribes to games!

Vodacom automatically subscribes you to WASP games and deducts money from your account/airtime without any notification!!

If you don't check your bill, you'll go on paying for months!!!

Check the "Vodafone Live" heading on your invoice, you may have been subscribed without your knowledge.

Such ********* behaviour!!

0
Replies (3)
Vodacom
Vodacom's reply29 May 2018, 12:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 May 2018, 12:24
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 May 2018, 14:18
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah