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haroon S
1 reviews | Active since Nov 2011
06 Jan 2020, 22:10
Vodacom automatically subscribed me to Vlive and took my airtime R5/day without my knowledge
Rogues subscribed me to a package when bought airtime thru their app. Never use their app to buy airtime.
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Vodacom's replyOfficial
07 Jan 2020, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2020, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team