1 reviews | Active since Jan 2018
Last month I had the fight with vodacom, that a subscription for vodafone live was added to my account without my approval.
They credited the amount and according to them cancelled the subscription. Guess what it has been activated again on my account.
Now the question is who is commiting *****? Is vodacom getting a kick back?
Vodacom needs to get this sorted as I will now with sufficient proof be able to open a case.
To all out there do not become a vodacom customer, you will have endless problems. They will also try and tell you it your fault. That is their moto these days. Add subcriptions and the customer is dumb and wrong. Save your self the stress rather go for mtn, cell c or telkom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Lourita
As per our discussion.
Kindly note that the issue has been addressed and the additional credit has been submitted.
Kind Regards
Craig
Best regards,
Dear Lourita
As per our discussion.
Kindly note that the issue has been addressed and the additional credit has been submitted.
Kind Regards
Craig
Best regards,
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