Vodacom auto forfeits data
<p>On the 1st of may,the 8th of may and 15th of may,last 3 Mondays in a row,my vodacom prepaid data and airtime has dissapeared at midnight.despite loading a gig of data the day before.last night I spent 45 minutes on the customer care line,after being told I don't load enough data the consultant (a Mr Phendulo-very helpful)finally acknowledged that the system had wrongly expired my data AND airtime.he then credited my account for the amount of the 1 gig,and apologised.but what about the previous 2 weeks?that's 2 gig of data that is just missing(expired/forfeited after less than 24 hours).does vodacom zero all accounts on a Monday?we pay through our nose for that and then just have to accept it?</p>
Dear Jason
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
Dear Jason
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
A negative turned into a positive.thankyou for the quick response and the sorting out of the issue.most appreciated.
A negative turned into a positive.thankyou for the quick response and the sorting out of the issue.most appreciated.
