Vodacom attempting to ***** your money

I am trying to cancel my Vodacom Fibre account as Vodacom can not deliver the service I signed up for and can not correct it either. I signed up for a 10/10 Fiber line, but only getting 10/4 at the moment, Vodacom however want to charge me for a 10/10 line, they are attempting to charge for something they do not deliver. Do not sing up with Vodacom, they can not resolve your issues and you will end up paying for their incompetence.