MD
Maggie D

1 reviews | Active since Jun 2012

16 Apr 2021, 15:13

Vodacom attempting to collect for a none existant account

I have received a summonds from Vodacom for final demand of payment. I got this email with no prior emails or calls from them requesting payment from me. I have no idea what it is I owe Vodacom for as I have no active contract with them. But to me it seems they trying to solicitate money from us in order stay afloat.

I'm posting on hellopeter as there was no prior communication from Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply17 Apr 2021, 09:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team