LW
Lisa W

1 reviews | Active since Jun 2018

18 Jun 2018, 12:52

VODACOM ATTEBURY

The services provided are disguising! The staff are rude and they don't even know their own policies. They don[t provide copies of the contracts signed and they do not comply with Vodacom policies. I will never in my life make use of Vodacom again!

0
Replies (4)
Vodacom
Vodacom's reply18 Jun 2018, 13:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jun 2018, 14:40
Official

Good day Liza,

As per our recent conversation,

Please refer to the email correspondence we have sent in this regards,

Once again, please accept our apologies for any inconvenience.

Warm regards,

Shad

LW
Lisa W's update18 Jun 2018, 14:58
Reviewer Update
Thank you Shad, appreciate your effort!
Vodacom
Vodacom's reply28 Jun 2018, 13:26
Official

Good day Liza,

We would always strive to provide our clients with positive feedback.

My attempt to provide feedback rang to voicemail.

Please refer to the email we have sent in this regard.

This matter has been resolved.

Warm regards,

Shad