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Carmen S

1 reviews | Active since Sept 2018

28 Sept 2018, 11:41

VODACOM - ATROCIOUS SERVICE, INCOMPETENCE & RUDE CONSULTANTS

I have never experienced such absolutely shocking, *********** service. The rudest consultants and the most absolutely useless CREDIT CONTROL Department, I am speechless at the manner in which I am treated EVERY TIME I Call them. It has been an absolute disgrace to have to put up with such a nightmare and I have been a client for over two years.

0
Replies (3)
Vodacom
Vodacom's reply28 Sept 2018, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Sept 2018, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Sept 2018, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team