Vodacom ******* at their best

This company is full of *****sters and their help desk operators are bearing the blunt of it. I canceled my contract that already ended in 2024, but kept on paying month to month, January it was stopped and asked to change it to pr-paid, that was only done at end of February. And still the sales teams harassed my daily to the point where I was actually threatened by a lady that this number will stop working in a week if I cancel my fixed plan, the one that ran out in 2024. I went to a Vodashop for an assistent to talk to this ill mannered person

Then I app**** for the Power Flex, after hours on the phone for the past 9 days they did confirm I am on prepaid from 1 March but my account stays in a tariff plan, below their exact message, therefore you cannot take up the option of Powerflex.

"Unable to keep your number We noticed that this number is linked to a tariff plan that doesn't allow you to change to PowerFlex. You can enter a different prepaid number to transfer or you can skip this step and we'll send you a new SIM with a new number"