nN
nevillegriffin N

1 reviews | Active since Nov 2016

05 Apr 2022, 12:44

VODACOM AT IT'S BEST

Good day to all out there, I have just had a very interesting conversation with a VODACOM consultant, after I paid my account up in full my service was switched on after a huge fight that went quite high up in VODACOM, now I receive an invoice for my lines, I have been charged for March which is correct as well as April, I have not used the phone for the whole of April, we are only on the 5th of April, why must I pay for April when I am told the April invoice will be sent in May, are VODACOM going to expext me to pay for April and May in May, WHAT A *******.

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2022, 14:13
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team