Vodacom AT it Once AGAIN - Bravo to yet MORE unhappy CUSTOMERS

Pay in full for a service that is continuously DOWN!

Thanks to the Trustees of the complex Í reside in they opted to allow Vodacom to install FIBRE lines at no COST.

Residents are restricted to use Vodacom because of this. The letter provided to the Trustees has no details, just an email address and the "person" doesn't respond! I am still awaiting a response 3 months later!

Much to my dismay I was forced to install a vodacom fibre line. The installation which supposed to take 2 hrs lasted 6hrs. Filthy unit installed , full of dust, etc. I commented on the job card, to date no one contacted me. My walls were dirtied with marks! Yes i provided the Guys with a cloth and detergent to clean it.

The fibre line intermittently works yet i am billed for an entire month. I am not the only resident at the complex experiencing this issue.

I have sent emails to no avail. I finally called in on Friday evening (NB i try my level best not to speak to the vodacom agents as between their ********** service of the government departments, Multichoice/DSTV and vodacom I honestly don't know who outclasses the other!)

I am still awaiting my service request to be attended too. Friday alone my service was inactive for 6hrs. The weekend is another saga... but I will be billed in full.

Vodacom please save me from the agony off your horrific service. Remove your fibre, I will use Vox, they are cheaper than you'll and they are currently installing fibre in our area!. We are forced to use vodacom yet you'll are sooooooooooooo expensive because you'll hood winked our Trustees.

Your modem a a sight for sore eyes, big ugly looking unit. With advanced technology you'll present customers with devices that pathetic looking yet charge a fortune!

Well the ugly unit services no purpose as 15m within my house my signal is bad (even that was sent on an email!. I cant pick up signal in my carport or garden!

What am i paying for?????????? Aggravation, frustration and agony???????

Please save me from further TORMENT, disconnect, fetch your ugly unit and refund my money!