NJ
Nicolette J
1 reviews | Active since Jul 2020
10 Sept 2020, 09:41
Vodacom at it again
I had a 5gb monthly data package bought online in December 2019 and it has disappeared and when you eventually get through to a human, you just keep getting transferred from department to department. I sent an email to a so called customer service person, Lesley Deane and no reply to emails.
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Vodacom's replyOfficial
10 Sept 2020, 10:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2020, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team