1 reviews | Active since Sept 2017
VODACOM AT IT AGAIN-AIRTIME GHOST
A week or two again I used this platform to complain about Vodacom after I failed with them. My issue was resolved and they apologised and promised it would never happen again. Guess what my data of over 2gs depleted without any notification and my airtime depleted in the process. Until when should I complain about this to and about Vodacom. They fix now knowing they will knock you throughout for a long time. Vodacom please, please, please rectify this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team