CW
Chris W

1 reviews | Active since Sept 2023

12 Feb 2024, 11:17

Vodacom at it again

Vodacom Stilbay I just want to congratulate you for selling contracts with smiles on your faves to clients from Jongensfontein knowing there is an issue with reception towers. This has been dragging for more than 2 years now and nothing has been done. The fact that its ONLY the Vodacom tower that goes off shows how inept and completely useless you are as a network. If you are residing ANYWHERE in the WESTERN CAPE,do NOT get Vodacom. You WILL be left without signal.

0
Replies (4)
Vodacom
Vodacom's reply12 Feb 2024, 11:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

CW
Chris W's update12 Feb 2024, 12:03
Reviewer Update
Save yourself the time. I am not interested. Contract cancelled!!
CW
Chris W's update12 Feb 2024, 12:30
Reviewer Update
Just more excuses…is all I hear. Mtn and Cell C do not have these issues.
CW
Chris W's update13 Feb 2024, 09:03
Reviewer Update
February 13th. Still no joy,this is after a technician supposedly came to fix the issue. . Elderly people’s lifelines are cut off by inept Vodacom.
Its disgusting. Tik tok Vodacom