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TSHWARELO M
1 reviews | Active since Oct 2009
08 Oct 2019, 13:13
Vodacom at it again!
After my last review with Hello Peter, in which Vodacom was refusing to cancel my data contract, they finally canceled that contract. To my surprise, they are now coming back saying I owe them R260.88 and have handed my account to collections. This is so pathetic and conniving on their part. Sies!
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Replies (3)
Vodacom's replyOfficial
08 Oct 2019, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2019, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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TSHWARELO M's updateReviewer Update
10 Oct 2019, 15:05I am still waiting to hear from vodacom
TM
TSHWARELO M's update10 Oct 2019, 15:05
Reviewer Update
I am still waiting to hear from vodacom
TM
TSHWARELO M's updateReviewer Update
19 Oct 2019, 07:37Does that mean you canceled that R260.88 that vodacom claims I owe and have reversed the account from your legal department? If so, may I please get the letter that confirms all these. Thank you
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TSHWARELO M's update19 Oct 2019, 07:37
Reviewer Update
Does that mean you canceled that R260.88 that vodacom claims I owe and have reversed the account from your legal department? If so, may I please get the letter that confirms all these. Thank you