Vodacom at it again!

Vodacom service keeps getting worse. Firstly I have an outstanding billing issue for the new data contract i took up in November, my first installment i was billed R185 rather than R99 black Friday special I signed up for. Even today no one got back to me. Now recently I discovered that my Fibre contract has been increased by close to R200. I realised this while I was in the Vodacom app checking my data balance. I reloaded that the next amount that will be debited is R1217.77. I was surprised as I normally get debited R1035.75. I then pulled a statement from the app as I have three contracts , to see which one changed. The app does not show the fibre contract and the cellphone and data contracts, were still the same amounts. I then called in the fibre call center and was told that my contract falls under a list of the migrated contracts. I was shocked as no one communicated this to me. A consultant since logged a ticket and I haven't received feedback. ***-835565