1 reviews | Active since Jun 2016
VODACOM AT FAULT AND WONT GO THE EXTRA MILE
<p>I asked a Vodacom Consultant to please put a debit order through on my account for my monthly installments. She failed to do so and so I got an sms saying I must do a cash payment on 15 June. WHO has money in the middle of the month ??? I phoned Vodacom to ask if they can please do a double debit on my account at the end of the month to which they said they will do that. They have now suspended my phone and I asked them if they can please open my line because I did make payment arrangements. This would not have happened if the consultant did what I had instructed her to do and I now I must sit with a suspended phone !!!!! Vodacom's fault and now I must suffer :( </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank You Vodacom for fixing my problem so promptly. Regards Tanya
Thank You Vodacom for fixing my problem so promptly. Regards Tanya
