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cC
cils C

1 reviews | Active since Sept 2016

14 Sept 2017, 10:24

Vodacom assist WASP to ***** my money

For many months Vodacom charges me for contents on my account and they then debit the money and take it out of my bank account with a debit order. All requests are ignored and no one can help me, the next month it is ****** again. They do not communicate with me, does not give me answers and shift the blame to all and everybody else

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Replies (3)
Vodacom
Vodacom's reply14 Sept 2017, 12:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Sept 2017, 13:18
Official

Good day,

As per our e-mail communication, feedback has been provided.

Regards,
RM

cC
cils C's update14 Sept 2017, 14:42
Reviewer Update
Are you serious? one line email saying there is no wasp services. But the money is still out of my account and it is still taken of my bill. Are you stupid or doing this on purpose? Then you answer me with RM. Are you some secret agent!