AS
Anndia S

1 reviews | Active since Sept 2022

05 Sept 2024, 19:02

Vodacom asleep at the wheel

Emigrated 4.5 years ago and Vodacom send me a collection letter for an account that was closed in 2020. Are they slow, stupid or both. And now I’m getting threatened to be blacklisted.

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Replies (1)
Vodacom
Vodacom's reply06 Sept 2024, 08:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team