JT
Jacques T

1 reviews | Active since May 2013

13 Jul 2017, 12:31

Vodacom as not solved my query all the way

<p>Please refer to https://www.hellopeter.com/vodacom/reviews/vodacom-lying-for-financial-gain- ********** .</p> <p> </p> <p>The issue has not been resolved, I was promised on 03/07 that my account would be credited with R1261.75 and to allow 3 days to reflect....it is now 12/07 and still no change to my account!!!</p> <p>I rep**** to the mail that was sent to me, and was ignored...</p> <p> </p> <p>Could someone please finish this query as I am now completely out of patience and would like this resolved as soon as possible??</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jul 2017, 13:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team