BS
Bruce S

1 reviews | Active since Jul 2021

02 Aug 2021, 16:31

Vodacom as bad as they were a month ago

Still not able to cancel contacts despite a telephone call and sms claiming it's cancelled. Again not being able to actually write instructions and having to deal with some one who has no interest in your problems, it's just a joke. How do you actually cancel a vodacom contact surely a simple email would make it much easier, but no. Useless to the nth degree .

0
Replies (1)
Vodacom
Vodacom's reply03 Aug 2021, 07:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team