DA
Dee A

1 reviews | Active since Nov 2018

12 Oct 2022, 07:28

Vodacom as bad as Telkom, that's saying something.

Honestly what you expect out of Africa. I tried to move to Vodacom after the horror show of Telkom and Vodacom are no better whatsoever! I cancelled my contract I took out, you've still billed me, I opened a ticket, and you haven't refunded.

I get another invoice email and the amount is now more than twice what you owe me!

Genuinely, I am curious, do you all go to the same training center where you all just are only trained to take money and can't do anything else right?

0
Replies (2)
Vodacom
Vodacom's reply12 Oct 2022, 09:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DA
Dee A's update28 Nov 2022, 12:45
Reviewer Update
Yeah no refund has been given to me.
Still waiting and not a cent has come into my account.
Please feel free to show me proof of payment.