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Dee A
1 reviews | Active since Nov 2018
12 Oct 2022, 07:28
Vodacom as bad as Telkom, that's saying something.
Honestly what you expect out of Africa. I tried to move to Vodacom after the horror show of Telkom and Vodacom are no better whatsoever! I cancelled my contract I took out, you've still billed me, I opened a ticket, and you haven't refunded.
I get another invoice email and the amount is now more than twice what you owe me!
Genuinely, I am curious, do you all go to the same training center where you all just are only trained to take money and can't do anything else right?
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Replies (2)0
Replies (2)Vodacom's replyOfficial
12 Oct 2022, 09:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DA
Dee A's updateReviewer Update
28 Nov 2022, 12:45Yeah no refund has been given to me.
Still waiting and not a cent has come into my account.
Please feel free to show me proof of payment.
Still waiting and not a cent has come into my account.
Please feel free to show me proof of payment.
DA
Dee A's update28 Nov 2022, 12:45
Reviewer Update
Yeah no refund has been given to me.
Still waiting and not a cent has come into my account.
Please feel free to show me proof of payment.
Still waiting and not a cent has come into my account.
Please feel free to show me proof of payment.
