Vodacom **** artist

I upgraded my contract on 30 April 2025. I took a samsung Galaxy flip 6 silver. On the 6th of august i returned the phone as the screen was folding in the middle and they sent it in for repairs. On the 27th of August i received my phone back and the screen was replaced. On the 7th of October 2025 i had to take it back again and asked if they cant look at giving me a different device and was just ignored. On the 22nd of October i received my phone back again. On the 2nd of March my phone broke again and is now in for repairs. I again asked for this to be rerplaced and am now told it is out of CPA and cannot be replaced as Samsung is a repair model, I have an e-sim in this phone that i cannot use when this phone is in repairs so the airtime is just lost. How long are they going to repair this phone . I was never advised that they only repair Samsung and do not replace. I was also not advised that i can swop it for a different device as i asked. Since i had this phone i never had it for a full 6 months but rather lost airtime and my work stood still as all my apps especially my bank is on this phone and am now told oops we cannot replace this phone because samsung is a repair and not a replace. They sold my a broken phone to start with. A bunch of *******.