Vodacom - Arrogant Ineptitude!

My 10GB 24 Month contract has gone up from 299/month to 451/month..! When I queried this, I was informed that my CIB discount had fallen away, and this was standard practice by Vodacom and formed part of their standard "terms and conditions". I was also arrogantly informed that this was done at their discretion…

I cannot believe the level of sheer arrogance I encountered while dealing with the Vodacom customer care line, coupled with general disinterest and ineptitude - cancelling my contract will be a lot easier than I thought!

This will be the fourth line that I have cancelled or removed from Vodacom - disgraceful!