Vodacom Arrogant Consultant Call

Yassin from Vodacom advised me in no uncertain terms that Vodacom had the right to change any aspect of an agreement. Did you know that Vodacom can sign a contract and change the T's & C's by SMS? Yassin yet to deliver copies of my signed agreements with Vodacom that permit changes to T's & C's. Issue Still outstanding: Data bundle confirmation that Top-Up Bundled contracts do not permit Instant Recharge. Yassin went an arrogant step further and insisted to know who uses my data cards? Yassin committed to send free of charge itemized billing for Dec / Jan to verify the billing only Jan received. As a 20 year customer I have to say that Vodacom has become very arrogant and some of their staff are just as arrogant. I mentioned that A weekender Plus agreement was quite useless yet it is still offered, He responded by saying I had the right to change my contract when it came up for Upgrade. Free minutes were available in off-peak forget about that now they available Midnight Friday to midnight Saturday AND you lose any minutes you have not used.