1 reviews | Active since Aug 2016

09 Jan 2020, 18:56

Vodacom Arrogance just continues - still waiting

Still sending junk messages and forcing me to receive their promotions. You are unable to block the number, so vodacom has basically said "up yours YOU WILL GET OUR ADVERTISING" Vodacom has messaged that a agent will contact me 2/3 times now - nothing. Vodacom has also told me by phone that a agent will contact me - nothing. Vodacom know we tired of the ****py data offers and has made it that we can not block number, the opt out option does not stop the messages either. Vodacom hoped I would just give up, no I am now actively posting and bad mouthing vodacom. Wonder what staff have been told, surely every one has realized that the opt out is a farce and that they forced messages is *******. months of my contract left and then **** YOU Vodacom your arrogance is sickening.

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2020, 07:16
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team