Vodacom Arrogance

Vodacom until today no one has contacted me except some robot on Twitter. I will not pay your monthly bill until I receive the response I've been waiting for. On top of that I'll be getting my lawyer involved in this case as you are arrogant and unapologetic when it comes to treating me unfairly as a customer. Based on that I'd like to exercise my right to cancel my contract on the basis of the 14 days cooling off period.