FvdM
Ferdie van der Merwe

1 reviews | Active since Sept 2016

28 Sept 2016, 22:53

VODACOM ARROGANCE

<p>Dear Community</p> <p> </p> <p>I have now on four occasions requested Vodacom to send monthly billing by PDF (An universal methodology).</p> <p> </p> <p>They refuse to comply.</p> <p> </p> <p>What is even more frustrating is thatb they do not even have to courtdesy to respond to email correspondence or telephonic messages.</p> <p> </p> <p>Is there anybody out there that have the contact details od any Vodacom Manager that has the will to sort out the customer's needs?</p> <p> </p> <p>Please advise.</p>

0
Replies (1)
Vodacom
Vodacom's reply29 Sept 2016, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,