JD
Jenilee D
1 reviews | Active since Feb 2019
03 Nov 2020, 09:33
Vodacom Arrears - For a non existing account
My name is Jenilee Davis.
From a month back I have been receiving sms's and an email with regards to an outstanding amount for a vodacom contract that was apparently closed in 2013. And I am now assigned to Hammond Pole Attorneys for collection. I responded to the email dated 2020.10.03 from Shirley Foster requesting them to give me information as to what this contract was about and why I am in arrears of R469 for a contract I never had or am aware of.
I have since not received any feedback. The Ref is I*** and PLEA ***
Your soonest response will be appreciated.
Kind regards,
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Nov 2020, 11:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2020, 11:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team