MA
Mike A

1 reviews | Active since Dec 2013

02 Jul 2015, 08:22

Vodacom - Are you for Real

Vodacom in all their wisbumb have changed their website. Well done, I have no doubt that their Directors are busy dislocating their shoulders patting themselves on the back about this, without any concern or compassion for the poor customers who are dislocating their knees trying to kick their bu**s for signing up with Vodacom in the first place.<br> <br> Well done to Vodacom for ensuring that they maintain global perceptions that the Cell Phone industry is one of the worst providers of customer satisfaction.<br> <br> Please Vodacom if you are unable to provide us with a functional website that is able to provide us with account balances, Services, contract details etc. rather inform us that the website is unavailable. What you currently have is a pathetic excuse for any form of customer service <br> <br> <br>

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Replies (1)
Vodacom
Vodacom's reply02 Jul 2015, 16:10
Official
Hello Edubot,

Thank you for the posting.

This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.

Kind regards
Andre