KD
Kim D
1 reviews | Active since Nov 2019
13 Aug 2020, 15:58
Vodacom are useless ******* part 2
This is a follow up review posted on 29 July 2020. From the discussions with the Vodacom representative that contacted me, it seemed as though my Vodacom issue had been sorted out (the cancellation of a contract that i had actually cancelled in February, but continued to pay for up until July.
My contract seems to have now been cancelled, however i have not been refunded, despite being told i was getting my refund for the 6 months that Vodacom stole my money. Yet again, my original post headed "Vodacom are useless *******" stands.
Be aware that just because a representative contacts you, the actions are still not taken. Don't be fooled! Useless!
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Replies (1)Vodacom's replyOfficial
14 Aug 2020, 06:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2020, 06:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
