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Samantha P

1 reviews | Active since Mar 2009

31 Jan 2022, 15:47

Vodacom are USELESS

I am still trying to get my request done have spoken to Numerous people including the team leader Siad who also just cut me off. I am so angry and if I go another month paying for contract that are no longer in use I will take legal action. What an embarrassment shame on you.

0
Replies (3)
Vodacom
Vodacom's reply31 Jan 2022, 16:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SP
Samantha P's update01 Feb 2022, 08:40
Reviewer Update
No thank you for a generic reply and no one has contacted me
SP
Samantha P's update10 Mar 2022, 15:37
Reviewer Update
Vodacom are still invoicing me for a contract that has been cancelled I am beyond exhausted of this fight. Now the collections team are phoning me every afternoon for an invoice that was actually never sent. How are you trying to take money off people in these times?? It is *********