Vodacom are useless and ***********!!!

I upgraded my cellphone during the course of early April 2018. I moved from the Smart L package to a family top-up package. The new package was supposed to come into effect on 01/05/2018 however, this did not happen. The new package gave me 75 minutes of airtime and 1GB of data. This morning I was busy on a phone call when my phone just cut out. On calling Vodacom's customer care line to find out what the problem was, I received a message telling me that I had used up my 75 minutes of airtime. This means that Vodacom just switched me somewhere mid May to the new package. If that is the case then Vodacom, where is my 1GB of data which I am supposed to have with my new package.

Vodacom, you keep on proving time and time again how useless and *********** you actually are and maybe you should close your doors because you know nothing about customer service.