1 reviews | Active since Apr 2009
Vodacom are useless and ***********!!!
Despite repeatedly sending my proof of payment of my January, February & March payments, Vodacom persist in sending me their stupid voice messages ( which I delete before the message is even completed).
Vodacom, I have repeatedly sent my proof of payment to your Legal Collections Department (who delete my emails without reading them) as well as to your accounts department at ***.
If you want me to come & fix your accounts procedures, you can pay me R100 000 per month as you are currently useless & totally ***********.
STOP sending me your voice messages with immediate effect , and fix your accounts processes, as these messages now border on harassment and I WILL report you!!!
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note with regards to your reference number EC-1LVT-119RMX, we have escalated your query to our Subscriber Collections Team. Based on the feedback provided the team has confirmed the following:
Please note that the payment has been escalated to cash office. We will advise once the payment has been allocated.
Regards
Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note with regards to your reference number EC-1LVT-119RMX, we have escalated your query to our Subscriber Collections Team. Based on the feedback provided the team has confirmed the following:
Please note that the payment has been escalated to cash office. We will advise once the payment has been allocated.
Regards
Consumer Website Team
Best regards,