RH
Ryan H

1 reviews | Active since Jul 2018

07 Jul 2018, 12:51

Vodacom are useless

I am moving to the UK for a year, and I have tried to cancel my vodacom uChoose Flexi 200 contract on numerous occasions. However, each time I receive a quote from the cancellations department, the maths does not add up. I am being charged at least R300 extra. I then contact the call centre and they cant help me, they say that it's a computer generated quote and they can't review it. The vodacom stores don't deal with cancellations either. So what am I meant to do now? Vodacom are useless.

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2018, 14:17
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,