VODACOM ARE USELESS

REPOST AND REPEAT ..... NO ANSWER ...... PLEASE CAN I GET AN ANSWER.... First posted 5 March, today is the 12th and NO REPLY .............

Dissatisfied with Vodacom AGAIN Ratings presently -5 Good day. On the14 February I contacted Vodacom to cancel the new subscription as I was told that I had 14 days in which to do it. I told the consultant that firstly it will cost me more with the new package so not worth it for me. The reasons for cancellation is: 1. It will cost me more on a monthly basis with the contract that they offered. 2. I am a pensioner and money is an issue 3. , I might be unemployed soon there for cost is important. I asked to have this number put on pay as you go, the consultant said it will not be a problem. Well today I receive an sms starting that I am now on a smart top up S+ which gives me blah blah blah. I want this cancelled with Immediate effect with no cost to me and this phone to be put on pay as you go so I can use my own data and top up when required. Please confirm urgently that this had been effected. I will in the meantime cancel any debit orders that are on this account. Number is ********** 322. Today I contacted 5 numbers all useless and the last number is only during office hours, so call centre do not know what they are doing either. Bottom line CANCEL THIS CONTR ACT AND MAKE IT PAY AS U GO.