Vodacom are USELESS!!!

So, once again Vodacom has proved to be the unprofessional, uninformed, useless company that I have had to deal with for the past 6 months. I have never come across a more unpleasant consumer experience in my life. What happened to the fact that we now have the Consumer Protection Act in place!!!!????? Its to protect us against idiots like Vodacom!!! Yes, they have not idea as to what they are doing - time and time again that have proved this and I am sick and tired of dealing with them. 8 trips to Vodaworld in Midrand where you get useless sales people who don't understand the product and have not clue as to what they are doing, 11 trips to various Vodashops where the service is as appalling as the service at Vodaworld. Vodacom mess up my contract and now just put me onto a new 2 year contract where I get billed over R2000.00 per month! Without consulting my needs before doing so. I still don't have enough airtime for a business package and nobody wants to assist me. UNBELIEVABLE. In this day and age where competition is rife - you would think that service providers would do JUST THAT! Provide GOOD SERVICE. Shocking!