UE
Ursula E
1 reviews | Active since Dec 2014
31 Aug 2022, 17:39
vodacom are total ********
vodacom are total ******** - i received a call today that my existing contract has ended (actually it ended in June already) and that as one time special offer - but needs to be done before 24h00 today - i can transfer to a "RED"contract for the same price for double the amount of data. I smell a rat - what's the catch i ask no catch #s/he# says .... I investigate the package options online. The same package for 4gb of data - note 2g anytime + 2g night time (so basically only 2g usable) is going for R79 x 24 months vs the R299 they tried to **** me into agreeing to over the phone. beware beware beware - and NEVER agree to upgrading over the phone
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Replies (1)Vodacom's replyOfficial
01 Sept 2022, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
