1 reviews | Active since Mar 2010
Vodacom are *******. Stole from me
Vodcom has ****** my money. I'm sorry but I do not know how better to put this. I upgraded my contract with vodacom recently and vodacom debited my account in error for almost R3000. When queried this I was told that they had made a mistake and I had to wait 14 working days for them to correct my account and then another 7 working days to transfer the money into my personal account. This was from July, to date I have not received my money. In fact they gave taken even more money after that. I have no money to buy groceries and can't feed my family and when I explained this they don't seem to care. They keep making excuses. Stay clear of Vodacom they are theives
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
