Vodacom are *******, *****ing money through phone insurance

Vodacom and Finrite keeps *****ing my money through the insurance that I never requested for, they did that in March and April again now in December. I have to keep on canceling and struggle to get a refund. So far I have not received my March an April refund, R550. This December the charged me R332 for insurance. I have never called them or receiving a call from them Fan insurance. *******, I called vodacom because that money was included in my vodacom bill, they told me about Finrite, when I call Finrite they tell me about vodacom and that they are just administrators. I took my contract phone last year without an insurance and never requested it up to so far. I have to cancel my contract and never want to see vodacom again. ******