HM
Hawa M

1 reviews | Active since Oct 2012

29 May 2020, 20:57

VODACOM ARE ******* & ROGUES!!!!

VODACOM ARE ******* & ROGUES!!!! EVEN HALF A STAR IS TOO MUCH!!!!!!

What is actually morally and ethically wrong with Vodacom as a business … and how do we as consumers still support them and their disregard for consumer rights? Their business code of conduct can easily be considered as consumer abuse and theft!!!!! You cannot be continuously be debiting peoples (and by people, I mean me) account continuously of highly inflated and incorrect amounts? This is yet again ... another attempt at letting this company know how terrible your code of practice is!!!!!!!!!! In addition, you have staff at home attending to calls during COVID-19 which has the worst reception/network which makes an issue of this nature even further infuriating!!!!! You have ****** and ****** me before and seems like you're back to your old antics - it truly makes me sick to me stomach. The last time I posted something on hello peter …. nothing at all was done. The case was merely closed. I suppose social media platforms would be the next place to take these grievances of theft and ******** debits of consumer accounts!!!!!!

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Replies (1)
Vodacom
Vodacom's reply30 May 2020, 15:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team