ZH
Zaid H
1 reviews | Active since Sept 2022
28 Feb 2023, 14:48
Vodacom are *******
Since the 1st December 2022 I have been experiencing issues with Vodacom's network. I have been informed by Vodacom that there is an issue with their Tower but they still haven't fixed it. I work from home and I pay Vodacom almost R2000.00 a month for this terrible service! Surely if Vodacom is taking my money every month without providing a service that they contractually agreed to provide then they a *****ing from me. Vodacom are ******* they are *****ing my money and I want a full refund on they data that I can't use because of their terrible service.
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Vodacom's replyOfficial
01 Mar 2023, 06:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2023, 06:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
ZH
Zaid H's updateReviewer Update
01 Mar 2023, 12:24The feedback provided was that there is something wrong with the tower. It took Vodacom 3 whole months to establish what I said in December. Why are Vodacom employees so ***********?
ZH
Zaid H's update01 Mar 2023, 12:24
Reviewer Update
The feedback provided was that there is something wrong with the tower. It took Vodacom 3 whole months to establish what I said in December. Why are Vodacom employees so ***********?