Vodacom are ******* and useless. DONT EVER SIGN A CONTRACT WITH THEM

Vodacom have become pathetic. I took out a data contract which worked perfectly for about 3 months. We then stopped getting any signal mid Feb. We went to the store and were told they could not assist and you need to go through the call centre. After 3 attempt where the call was dropped I mailed them on ***. You then get an auto response saying you must re-mail them on the very same address. I copied the address they gave and re-mailed them 3 times with the same response from the 23 - 26 March I then called the call center as follows:- 11 May ref no: AZ-ONRK-ZYIT7 Agent stated he would escalate and I would get a call back - Nothing 21 May spoke to Modidhi. She stated she would re-instate the ref no and would get back to me. Nothing 28 May Monsundo Mabaso. Stated she would escalate and the Manager ( who co-incidently has been ion a meeting every time I called) Isaac Lange would call me back. They now want to charge a penalty to cancel when I am paying for a service which I am not getting.

I think hell will freeze over before they show any interest in their customers or offer any kind of service.