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colettepn C

1 reviews | Active since May 2017

10 Oct 2022, 06:45

Vodacom are ******* and do not refund your account on overcharges

Good day Still awaiting refund into my bank account from account closure in August I*** R377.20 was suppose to be paid into my bank account 16th September - was not R144.70 also due to be refund total of R251.90 due to me and not paid Was promised by Nomfundi - customer care 082 135 30th September this will be resolved by 10th October still no money refunded and no calls as promised by the call centre.

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2022, 07:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team