cC
colettepn C
1 reviews | Active since May 2017
10 Oct 2022, 06:45
Vodacom are ******* and do not refund your account on overcharges
Good day Still awaiting refund into my bank account from account closure in August I*** R377.20 was suppose to be paid into my bank account 16th September - was not R144.70 also due to be refund total of R251.90 due to me and not paid Was promised by Nomfundi - customer care 082 135 30th September this will be resolved by 10th October still no money refunded and no calls as promised by the call centre.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Oct 2022, 07:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Oct 2022, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
