AN
Andries N
1 reviews | Active since Dec 2011
05 Oct 2022, 12:10
VODACOM ARE *******.....
I canceled my Fibre within the required time. 30 Days / Calander month notice on 01 September 2022. They still deducted the monthly fee at end of September saying I should have cancelled before the 1st and not on the 1st. What a bunch of *******. I just wish that everyone in this country would stop supporting this conglomerate and punish them for what they are. A bunch of *******....disappearing mobile network time....etc.
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Replies (2)
Vodacom's replyOfficial
05 Oct 2022, 14:14 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2022, 14:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AN
Andries N's updateReviewer Update
05 Oct 2022, 15:38Please send a statement to show invoices and payments.
Fibre to my knowledge is paid upfront.
Fibre to my knowledge is paid upfront.
AN
Andries N's update05 Oct 2022, 15:38
Reviewer Update
Please send a statement to show invoices and payments.
Fibre to my knowledge is paid upfront.
Fibre to my knowledge is paid upfront.