ML
Mark L
1 reviews | Active since Jun 2017
31 Aug 2020, 07:25
VODACOM ARE *******.
I have needed to convert my Vodacom Premium Red account to Pre-paid. Vodacom have given me the run around regarding this down grade. Well it has eventually happened but this time they have gone too far! My account has been terminated 18 hour’s earlier. The end of the month is 12 midnight 31 August! I have been ****** of my data and airtime! VODACOM YOU ARE A BUNCH OF *******!
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Vodacom's replyOfficial
31 Aug 2020, 08:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2020, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team