KR
Kalavani R
1 reviews | Active since Aug 2015
22 Mar 2023, 11:48
Vodacom are *******
It seems Vodacom can decide on a price increase in the middle of a contract without contacting the client to see if the client is happy with this. If one wants to cancel a contract or migrate to a different plan there is a penalty but Vodacom can do whatever it wants. How can Vodacom increase prices in the middle of a contract?
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Vodacom's replyOfficial
22 Mar 2023, 12:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2023, 12:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KR
Kalavani R's updateReviewer Update
27 Mar 2023, 18:46Still waiting for a phone call from vodacom
KR
Kalavani R's update27 Mar 2023, 18:46
Reviewer Update
Still waiting for a phone call from vodacom