RM
Robert M

1 reviews | Active since Dec 2014

13 Oct 2016, 08:42

Vodacom are *******

<p>They communicate a refund and amount they refund you a 1/3 of it with no reason. When you call for feedback ********** can’t help they refer to ********** they refer you back to ********** then they refer you to ********** . I then ask to be contact by a manager. The agent said he is logging a mail request and I’m still waiting.</p> <p> </p> <p>Hellopeter seems as your client base don’t see you as serious as you think they do.......or you more worried about your ad's revenue stream??</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 09:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team